The ISO 9001 quality system originated in 1987 and has evolved since its inception becoming the standard quality system for the world. The ISO 9001 quality system presents an outline/philosophical approach for formalizing the quality system function within the manufacturing organization that does not interfere with the normal business operation. An important feature of this quality system approach is the independent verification. A formalized and verifiable quality system can translate into an improved product for the Cooling Tower customers regardless of the product purchased. The ISO 9001 quality system can be paraphrased as: (1) Make what the customer wants, (2) Plan to improve

10-03: The Importance of an ISO 9001 Component Supplier for Cooling Tower

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